Payment Policy

Secure Payments

Your payment is processed securely through PayFast. For your protection:

• We never store your card or banking details on our website.
• All payment information is handled directly by PayFast using secure encryption.
• Your personal information remains protected throughout the checkout process.

Accepted Payment Methods

We currently accept:

• Credit cards (Visa and Mastercard)
• Debit cards
• Instant EFT (where available)
• Other payment methods supported by PayFast at checkout

Payment Confirmation

Once your payment has been successfully authorised, you will receive an order confirmation via email.

Our team will then begin processing your order and keep you updated as it moves through the delivery process.

Failed or Declined Payments

If your payment is unsuccessful or declined, no order will be processed until payment has been successfully completed.

If you have experienced a payment issue and believe an error has occurred, please contact your bank or reach out to our customer support team and we will gladly assist you where we can.

Refunds

Where a refund is approved in accordance with our Returns & Refunds Policy, the refund will be processed using the original payment method wherever possible.

Please allow a few business days for the funds to reflect in your account, depending on your bank or payment provider.

Need Assistance?

If you have any questions about payments or need help completing your purchase, our friendly customer support team is here to help. Please visit our Contact Us page and we will be happy to assist you.

Our Promise

Shop with confidence knowing that every payment made on Haruma is processed through trusted, secure payment technology. We are committed to providing a safe, reliable and hassle-free shopping experience from checkout to delivery.